Customer Service

Here you will find answers to your questions regarding shopping in our online store, your order, payment options and more. 

Where is my parcel? 

 >> Check your shipping status here << 


How can we help you? 

It is a pleasure for us to assist you with any questions you might have. You can contact us anytime simply by responding to the order confirmation sent from Horze. We are also available for you Monday to Friday on phone and chat. 

Monday to Friday
(GMT +01:00)
12:00-15:00 (GMT +01:00)

Send us an email here!
Phone: +44 20 3519 4630

Chat (available in opening times)