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Customer Service

Here you will find answers to your questions regarding shopping in our online store, your order, payment options and more. Simply select from the categories on the left side.

Please use the contact form to get in touch with customer service, or if you would like to talk with us, call:

Customer service:
Open Monday to Friday
10 - 14 (GMT +02:00).

Please note: Our customer service and phone service will be closed on Ascension Day. Your concern is important to us, and we will respond to you as soon as we return to the office on Monday. 

Becoming a retailer for Horze
Are you interested in becoming a Horze retailer? Contact us here and we will help you get started!